Reinventing Retail: Average is Over!

What once inspired retailers to alter their store layouts in the past is no longer working today. Many retailers that I know lament, “If we could start all over again, we would, but we can’t, and we are faced with space issues, migration of products, and shrinking sales.” It’s clear that it’s time for retail to reach/look far outside its …

GMDC Benchmarking Report: Winning in GM

Why are so many brick-and-mortar retailers giving up on important and highly-profitable categories and thinking that all nonfoods are leaking to the e-com channel?   Read More

Retail is Dead?…just wait a minute!

Brick and mortar stores have the opportunity for vitality and relevancy in the future only if they are able to shed legacy-thinking of what they offer, and how they serve it to their shoppers. They also must understand that stores by 2025 will look nothing like they are today.   Read More

Shoppers Expect More (and less) at the Front of Stores: Close the $2B Gap

Change for Brick-and-Mortar is inevitable. With over 5000 store closings in 2017, it is predicted that even more will close in 2018. What does it take to survive? Recognize the key areas of your store where you are able to make a first and last impression. That means the checkout lane and front aisles for physical retailers are the pivotal areas to innovate …

The Uberization of Healthcare

Empowerment in the healthcare continuum is shifting as more patients take control of their health decisions and needs. Deficiencies in the current system include inadequate preparation for the next care setting, Rx adherence, diet food consumption post-surgery, and conflicting advice for illness management that repeatedly leaves follow-up or coordination assistance.   Read More

What Products Matter at Physical Retail…More Than Ever?

Amid the rapid expansion of e-commerce and click-and-collect grocery shopping in today’s quickly-evolving environment, retailers, wholesalers and brands must work together and focus on innovative ways to drive sales of general merchandise and health and beauty care in the supermarket, according to Patrick Spear, President / CEO of Global Market Development Center (GMDC), and Mark Mechelse, Director of Research, Industry Insights & …

PAIN: Delivered by E-com to Conventional Retailers. When will it stop?

Change for Brick-and-Mortar is inevitable. With over 5000 store closings in 2017, it is predicted that even more will close in 2018. What does it take to survive? Recognize the key areas of your store where you are able to make a first and last impression. That means the checkout lane and front aisles for physical retailers are the pivotal areas to innovate …

The “Why” Behind Natural & Organic and What Retailers Must Do

Health is a universally positive attribute It is a marker of growth and prosperity for individuals, families, communities, and societies. Health and wellness products inside the retail space are the most important offering that a store can offer.   Read More