The Future of Loyalty
“Loyalty” may be one of the most over-used, under-utilized, and misunderstood concepts in food retailing. Too many retailers confuse it ...
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Fusing Digital and Physical Retail
There’s digital retail and physical retail, but for many retailers, fusing them together to create a common and brand-centric experience ...
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Always Another Tomorrow
Co-hosts Sterling Hawkins and Kevin Coupe look back at 2020 and make some predictions about how the retail world will ...
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When is a Transaction Not Just a Transaction?
The beginning of a new – and hopefully better – year calls for a new approach to the concept of ...
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Pandemic-Era Storytelling
Today we consider the changes that have been forced on businesses by pandemic-era realities and how new stories, appropriate to ...
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Taking Note of Future Possibilities
Today, a look at one possible retail future, though the eyes of a 22-year-old woman who helped inspire one A.I.-powered ...
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How to Keep Your Business Healthy
How do you manage the risk of contagious diseases – including, but not limited to the COVID-19 coronavirus – so ...
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Location, Location, Location
Site selection is a time-honored art and science in the retailing game, but it no longer is as simple as ...
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AI and the Battle for Footfalls and Headspace
This week’s guest is Shekar Raman, CEO and co-founder of Birdzi, a grocery retail AI solutions company that he says ...
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