Good News, Bad News, & Altered States of Retail Reality
“It ain’t over ’til its over” and how retailers can prepare for a future involving COVID-19 sticking around. There was ...
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Building Stores for an Uncertain Future
Let’s take a look at how current economic, cultural, and medical realities are replete with opportunities for retailers with the ...
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Defining Transformation for a Post-Pandemic Era
Are businesses doing the hard work and engaging in the kind of tough and uncomfortable work necessary to make transformation ...
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Pandemic Surprises, Disappointments, and Opportunities
This week, Sterling and Kevin are joined by Chris Walton, CEO and Founder of Omni Talk and Third Haus. This ...
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Store Design in a Post-Pandemic World
Examine what retailers can do to make customers both feel safe and actually be safer; retrofit existing stores and building ...
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Supply, Demand, & Sky-High Challenges
Retail lessons from the airlines on how to manage customers in a pandemic. In a new series of weekly Retail ...
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Blowback, Pushback, & Other Pandemic Realities
Consumers’ mixed feelings and retailers’ tightrope walk as the country begins slowly reopening. In a new series of weekly Retail ...
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Habit Forming
What new consumer habits are being formed? How sustained will they be? What can/should retailers do to meet these needs? ...
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Open Questions, Closed Circles
How will supermarkets be changed by the COVID-19 coronavirus pandemic? In a new series of weekly Retail Tomorrow podcasts, Sterling ...
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