Defining Transformation for a Post-Pandemic Era
Are businesses doing the hard work and engaging in the kind of tough and uncomfortable work necessary to make transformation ...
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Pandemic Surprises, Disappointments, and Opportunities
This week, Sterling and Kevin are joined by Chris Walton, CEO and Founder of Omni Talk and Third Haus. This ...
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Store Design in a Post-Pandemic World
Examine what retailers can do to make customers both feel safe and actually be safer; retrofit existing stores and building ...
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Supply, Demand, & Sky-High Challenges
Retail lessons from the airlines on how to manage customers in a pandemic. In a new series of weekly Retail ...
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Blowback, Pushback, & Other Pandemic Realities
Consumers’ mixed feelings and retailers’ tightrope walk as the country begins slowly reopening. In a new series of weekly Retail ...
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Habit Forming
What new consumer habits are being formed? How sustained will they be? What can/should retailers do to meet these needs? ...
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Open Questions, Closed Circles
How will supermarkets be changed by the COVID-19 coronavirus pandemic? In a new series of weekly Retail Tomorrow podcasts, Sterling ...
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Applying Tech Solutions to a COVID-19 World
One study suggests that the social distancing practices mandated until 2022… In a new series of weekly Retail Tomorrow podcasts, ...
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Essential Lessons from a Pandemic
How supermarket employees have established themselves as being ‘essential’ during a pandemic and what that means moving forward. In a ...
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