Survive and Thrive: CVS Health shows diversity drives resilience and innovation

he COVID-19 crisis and reborn civil rights movements have changed the way that consumers expect corporations to act and react. The impact has been felt in supply chain, corporate social responsibility, operations, and all facets of retail and consumer goods. Gender, racial and ethnic diversity and inclusion fosters innovation and resilience. Leading retailer CVS will join the discussion, sharing how …

Homeopathic OTCs: Engaging Consumers in the Natural Products Surge

With demand for natural products continuing to be mainstreamed with a CAGR of 18%, consumers perceive homeopathic medicines as safe, having no adverse side effects, and trustworthy when compared to conventional alternatives. This presentation will detail ways industry players can leverage FDA-regulated, over-the-counter homeopathics to give consumers the peace of mind that they are not putting unnecessary chemicals or harmful ingredients into …

IMPACT ON ECOMMERCE: 10 YEARS OF GROWTH IN 10 WEEKS

Retail has seen exponential growth of ecommerce during the COVID-19 outbreak. We’ll take a deeper look at US ecommerce trends, view Korean ecommerce trends, hear from Emart, and experience a virtual facility walk-through of an auto- distribution center. Neil Stern, Senior Partner at McMillan Doolittle Ankit Patel, VP Merchandising at Boxed

THE NEW CONSUMER AND RETAIL IMPLICATIONS

What does the future-consumer look like in a new world? We’ll discuss current events, trends, and implications for center- store. Additionally, we’ll enjoy Study Tours—innovations from Chicago and Los Angeles (Farmers Fridge, Cooler Screens, Fat Rice, Amazon Woodland Hills, etc.) and have group discussion. Neil Stern, Senior Partner at McMillan Doolittle Derek Gaskins, CMO at YESWAY

Brave New Retail World

This short session will focus on how retail can and will adopt to meet changing consumer and market needs. Neil Stern, Senior Partner at McMillan Doolittle

De-Invest to Re-Invest 2020: Transitioning to a New Norm

Uncertainty appears to be at the center of every conversation we’ve had about the post-COVID-19 competitive landscape at retail. Preparation for continued uncertainty has now become the reality for future organizational and operational growth. Here, we cover the five most likely scenarios for a post-COVID-19 world, highlighting the top three priorities every CEO and their organizations should have “top of …

Better-for-You Beauty: The Growing Demand for Natural & Sustainable in the Beauty Industry

Millennial consumers have had a big role in shaping the better-for-you food movement and their desire for transparency, sustainability, and natural is now influencing the beauty industry. Linkage Research will present key insights about what better-for-consumers expect from the beauty industry and what natural and sustainable attributes have the most appeal with this consumer. These insights will frame for the manufacturer …

Retail Supply-Chain Challenges During COVID-19 and Reinventing the Future

The Retail and CPG industry has faced major challenges during the COVID-19 crisis, resulting from stagnant supply chain strategies over the last 25 years. The just-in-time inventory model broke and failed many stores across the country after serving its purpose for many years with effectiveness and efficiency. So, what’s next? Challenges will continue for retailers and suppliers as the dust …

Consumers, Cannabis, and CBD: The Consumer View of This Dynamic Industry

Despite the uncertainty in FDA regulation around CBD, there is a broad industry and consumer interest in the benefits CBD offers.   This has both manufacturers and retailers thinking about how to approach CBD when the regulations become clear. In this presentation, Linkage Research will share key insights about CBD from the consumer point of view to help manufacturers and retailers …

COVID-19: A Stress Test for FMCG Retail

The current COVID crisis has exposed a number of weaknesses in the retail supply chain and operations. We’ll discuss a framework for improved growth in an uncertain world. As well as address the impact the virus has had on eCommerce and in-store alongside the technologies like contactless shopping and delivery that will pave the way to the future of retail. …